I am a Senior CX/UX | Human-Centred Designer focusing on research, strategic thinking and product design. I aim to help people and organisations solve problems using design thinking methodologies and drive change in the end-to-end customer experience by delivering tangible customer and business outcomes with the customer at the heart of all decisions.

I have worked across multiple industries such as mining, music, social media, SaaS, insurance and not-for-profit, which has exposed me to various work experiences and enabled me to empathise with a broad spectrum of user perspectives. Experienced in collaborating with multidisciplinary teams across a diverse range of functions to arrive at tangible customer and business outcomes.

I truly believe only the best products and services can come to life when people and customers are the inspiration for the entire design process.